When an opportunity is set up, there is an option under Integrations to set this properly. You can set a default at the organization level for all trips within ServiceReef, but then change it individually on each trip as needed. To do so, navigate to Organization Settings > Integrations > Payment Providers
When you access this page, ServiceReef pulls direction from your current list of Listing and Fund categories within PushPay. If you don’t see the proper fund/listing, then please validate that it is active and present within PushPay.
When a donor clicks the “donate” button on a trip page or individual fundraising page, the donor will enter in the amount of the donation and click Next. At this point, ServiceReef redirects the donor to the payment provider (PushPay) for the donor to walk through the donation process, capturing card information, etc.
Once complete with the donation, the PushPay API will redirect the donor back to ServiceReef so that they can see the donation confirmation within the system in which they originated the donation.
ServiceReef only stores limited information on the transaction and for most integrations, the donor will receive an email from PushPay directly.